To provide a complete quote, we need to see the material to be translated. Please send your material by e-mail or provide access for the download.

Confidentiality agreements are signed upon request.

Required information:

• Your full name, the name and address of your company, your phone number and e-mail address.
• The source language of the text if other than English. 
• The target language for the text to be translated.
• Additional information on the subject matter.
• The file format in which the source text will be sent.
• The file format in which you would like to receive your translated text.
• Your deadline for receiving the translation.
• A contact person in case of questions.

Optional information:

• Any available support material, such as previous versions of software documentation for example.
• Include the images. If graphic information is used to convey the meaning to the reader, it will also be helpful to the translator during the translation process.

Following you will find the steps taken after the order has been accepted.

1.   The text is converted into digital format (if applicable).

2.   The text will be reviewed in full to establish a list of terminology.

3.   The terminology is being translated and the translation for this glossary will be sent to you for approval.

4.   The text is translated.

5.   The text is proofread

6.   The text is reviewed.

7.   The text is delivered to you in the format and formatting required.

Although the project has been delivered to you, this does not complete the process yet. Terminology and your preferences for style are entered into a database as a reference and to assure consistency for future projects and/or updates.

Upon completion of the aforementioned, a backup of the complete project is created and maintained for a period of 6 years from the date of delivery.